RETURN & REFUND POLICY

Hadakari Clothing (Pvt) Ltd

Last updated: [01/31/2026]

Thank you for shopping at Hadakari Clothing (Pvt) Ltd. We value your trust and aim to provide high-quality clothing and a smooth online shopping experience. If you are not fully satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns within 7 days from the date you receive your order.

To be eligible for a return:

  • The item must be unused, unworn, and unwashed

  • The item must be in its original condition with tags attached

  • The item must be in the original packaging

Items that do not meet these conditions will not be accepted.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • The refund will be processed to your original payment method

  • Original shipping charges are non-refundable

  • Refund processing time may vary depending on your bank or payment provider

Exchanges

If you wish to exchange an item for a different size or color, please contact us within 7 days of receiving your order.
Exchanges are subject to stock availability.

Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Sale or discounted items

  • Customized or personalized items

  • Innerwear or items marked as non-returnable

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos.
We will arrange a replacement or refund after verification.

Return Shipping

  • Customers are responsible for return shipping costs

  • If the return is due to our error (wrong or defective item), we will cover the return shipping cost

Processing Time

Returns and refunds are processed within 5–7 business days after we receive the item.

Contact Us

For any questions regarding returns or refunds, please contact us via: